Editor’s Note: This is another in an ongoing series of Windham and Raymond town employee profiles.
Ask Dan O’Connor and he’ll tell you that there is no higher honor than to be given the responsibility to safeguard the community of Windham and he embodies that philosophy every day in his job as a Shift Captain for the Windham Fire/Rescue Department.
“I am expected to run routine calls and for large-scale incidents to take command of initial operations until resolved or command is taken by a fire chief,” he said. “I enforce department policy, and I provide daily training for all members on and off shift in both Emergency Medical Services and firefighters.”
Among his duties, O’Connor also works as a paramedic assisting the frontline ambulances and takes rescue calls that require a paramedic, and all other medics are being used for other emergency situations. He performs fire suppression activities as required including but not limited to, accountability, safety, suppression, ventilation, forcible entry, search and rescue overhaul, rehab, and assuming incident command when needed.
“I ensure all of the daily reporting is completed and perform EMS CQI, or quality control of EMS calls,” O’Connor said.
As a shift captain, O’Connor participates in and oversees the periodic inspection and testing of protective clothing and other equipment worn by firefighters and plays a key role as part of fire prevention education programs throughout the community.
He is originally from Hanover, New Jersey and attended Whippany Park High School there.
“I studied industry specific educations in my previous career of automotive repair and received all my Fire/Paramedic through adult education services but at present I do not have a college degree. I will be completing that in the future.”
While attending advanced training in Lewiston, an instructor suggested that O’Connor apply for an opening with Windham Fire/Rescue and he then interviewed for a position and was hired.
“The best thing about what I do is that every day the job has different challenges and calls can be similar, but they are never the same, so I am forced to solve different problems each shift,” O’Connor said.
According to O’Connor, the most challenging aspect of his work with Windham Fire/Rescue is making accurate and timely decisions within a rapidly changing environment.
But his previous experience serving as a firefighter, paramedic, wildland fire fighter ICT 5, and engine boss trainee has helped him make sound decisions and rise through the ranks to become a Shift Captain.
“The biggest misconception people may have about what we do is thinking that we have a lot down time,” O’Connor said. “This department is extremely busy and when not on calls our crews are constantly training or studying to keep up with the enormity of tasks we are expected to perform with a high degree of success.”
He says his most memorable moment working for the Windham Fire/Rescue Department was his very first day.
“On my first orientation day, I came in and immediately went on a complex call and the calls stacked up back-to-back all day long so it was a big eye opener and I knew I was going to be utilizing my skills,” he said.
O’Connor’s family is proud of him and his career in public safety.
“My children love to come say hello at the fire station and see all the apparatus and meet the crews,” he said.
One thing that the public may not know about his job is that members of the Windham Fire/Rescue Department perform practical services for the community.
“We can assist the public without an emergency such as assisting with smoke detectors or evaluating the safety of a home,” he said.
O’Connor emphasized that the important thing he has learned while working for the Windham Fire/Rescue Department is simple.
“Take on one thing at a time and do it well because there is always more,” he said. <