August 4, 2023

In the public eye: Exceptional customer service motivates Windham Deputy Town Clerk

Editor’s note: This is another in an ongoing series of Windham and Raymond town employee profiles.

By Ed Pierce


Anthony Blasi believes that the price of success is hard work and dedication to the job at hand and that’s how he approaches each day as a key member of the Windham Town Clerk’s Office.

Anthony Blasi has worked for the Town of Windham for the
past  year and a half as a Deputy Town Clerk and is a
graduate of the University of Maine Farmington. He 
previously served as the Town Clerk in Woolwich.
PHOTO BY ED PIERCE   
Blasi serves as the Deputy Town Clerk in Windham and assists Windham Town Clerk Linda Morrell and other Town Clerk employees in preparing for elections, issuing vital records, business permits, dog licenses, and issuing and renewing car registrations. He’s been working for the Town of Windham for the past year and a half and says although the job is challenging, he’s proud of what he’s been able to accomplish so far.

“I love how every day is different, with new tasks and experiences. There is never a dull moment and I enjoy that,” Blasi said. “There are times of year that are busier than others, but there is not one thing that I find too challenging. Approaching tasks with patience and fortitude are key.”

To perform his duties, Blasi must be able to organize work quickly and set priorities. He’s responsible for accuracy, timeliness and thoroughness of his work and must perform tasks in accordance with legal, procedural, and policy guidelines established by the state and the town. The Deputy Town Clerk position requires strong customer service skills include being able to stay calm and polite when dealing with upset customers, working under very busy circumstances at times, the ability to multi-task, exhibiting degrees of flexibility, and able to work with unexpected interruptions.

“People may be surprised by the number of compilations and reports that go into the work,” Blasi said. “One person’s business permit or hunting license joins many others. As clerks, we need to make sure the right reports, funds, and information goes to the right agencies. There is a lot of behind-the-scenes paperwork.”

He’s originally from Auburn and graduated in 2015 from Edward Little High School. Blasi then earned a Bachelor of Arts degree in history from the University of Maine Farmington in 2019.

Before coming to work in Windham, Blasi served as the Town Clerk of Woolwich for about a year and a half, and he applied for the Windham job because it posed more of a challenge.

“I was looking for work in a larger town with a more fast-paced environment,” Blasi said. “My mom is from Windham, so I was very interested when I saw they were hiring. Once I met Linda and the others, I knew it was a perfect fit for me.”

It’s a big job as the Town Clerk’s Office handles many different tasks daily including dog licensing; hunting and fishing licensing; business licenses and permits; election management; notary service; records minutes at every Windham Town Council meeting; keeps track of vital records; assists in the tax collection of auto registrations, boat registrations, ATV registrations and issuing marriage licenses.

Blasi said he cannot single out one time or situation above others as his favorite while working for the Windham Town Clerk’s Office, but he’s come to value and appreciate everyone he works with.

“I cannot think of one memorable moment in particular but every day is so much fun thanks to my coworkers,” he said. “They are all great, special people.”

He said that his family is both happy and proud of him and they’re grateful that they call upon him to answer questions about car registrations and other town services because of his job.

According to Blasi, Windham Town Clerk employees are happy to have customers as prepared as possible when visiting their office at Town Hall to make a transaction.

“We really appreciate the prep work that our customers do,” he said. “The more information you gather and forms you fill out before you come in helps speed up your time with us here, as well as ensuring the best possible outcome in your transactions. This is especially true of car and recreational vehicle registrations.”

Preparation is the most important thing that Blasi says he has learned while working for the Windham Town Clerk’s Office.

“I feel that in this field there is no end to training,” he said. “There are always new facts and processes to learn, which keeps you on your toes.” <

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