Fay legislation to protect internet subscribers signed into law

AUGUSTA – A bill sponsored by Rep. Jessica Fay, D-Raymond, which ensures that Maine consumers would not have to pay for unused internet services, was signed into law by Gov. Janet Mills on Feb. 29.

State Rep. Jessica Fay

Fay’s legislation titled LD 1932 requires an internet service provider to grant a credit or rebate for unused internet services if a customer makes a request within a 60-day period after the end of their billing period.

“I am pleased that, when Maine consumers cancel their service early in a billing cycle, they will no longer be on the hook for paying for an entire month,” said Fay. “Internet service is a crucial need and can be expensive for many in our community. LD 1932 will allow Mainers to be refunded a portion of their bill in which they don’t receive service, ensuring that they aren’t paying for a service they aren’t utilizing.”

The new law will go into effect 90 days after the adjournment of the current legislative session.

Fay is House chair of the Government Oversight Committee and is a member of the Appropriations and Financial Affairs Committee. She serves the community members of Casco, Frye Island, Raymond, and part of Poland. <